Nexus Health - Terms and Conditions

1. Agreement to Terms 

This website is owned and operated by [Your Clinic Name]. By accessing this website and booking our services, you agree to be bound by these Terms and Conditions. To use our services, you must be at least 18 years of age or have the consent of a parent or guardian. 

2. Our Services 

This website offers information about our acupuncture and massage therapy services and allows you to book appointments. All services are provided by a qualified and registered practitioner.

3. Payments

  • The prices for our services are listed on our website or booking page. We reserve the right to change these prices at any time. 

  • Payment is due at the time of service, unless otherwise arranged. When you book an appointment, you enter into a contract to purchase that service. 

4. Appointment Cancellation Policy 

When you book an appointment, that time is reserved exclusively for you. 

  • Cancellation Notice: To avoid a cancellation fee, please provide at least 24 hours' notice if you need to cancel or reschedule your appointment.

  • Cancellation Fee: If you cancel your appointment with less than 24 hours' notice, you will be charged the full fee for the appointment. 

  • How to Cancel: To cancel or reschedule, please call or text us at +64 29 129 97 97 or email info@nexushealth.co.nz 

  • No-Shows: If you miss an appointment without giving notice, you will be considered a "no-show" and will be charged the full amount for the missed appointment. 

  • Late Arrivals: If you arrive late, your session will still end at the scheduled time to ensure we do not run late for the next patient. You will be required to pay the full price for the session. 

  • Cancellation by Us: If we need to cancel your appointment for any reason, we will provide as much notice as possible and will offer to reschedule or provide a full refund if you have prepaid. 

5. Right to Refuse or Modify Service 

We reserve the right to refuse service to anyone for any reason. We may also, without prior notice, change our service offerings or create limits for the services. 

6. Intellectual Property 

All content on this website, including text, graphics, logos, and images, is the exclusive property of [Your Clinic Name] and is protected by copyright. 

7. Limitation of Liability 

To the maximum extent permitted by New Zealand law, [Your Clinic Name] is not liable for any personal injury or property damage resulting from your access to or use of our website. Our liability for services provided is governed by the Consumer Guarantees Act 1993 and the Health and Disability Commissioner Act 1994.

8. Right to Change Terms 

We reserve the right to modify these terms at our discretion. You should review this page periodically. Your continued use of the website after any change constitutes your acceptance of the new Terms. 

9. Governing Law 

These Terms shall be governed by the laws of New Zealand. Any disputes will be resolved in a court of competent jurisdiction located in [e.g., Wellington, Auckland - choose the city most relevant to you]. 

10. Contact Information 

[Your Clinic Name] [Your Clinic Address] [Your Phone Number] [Your Email Address]